Notice to all ZXPlay/ZXHost VPS owners
#1
Hello,

As you may have noticed, our access to ZXHost VPSes and the control panel for them has been somewhat erratic of late. Due to this and the internal turmiol ZXHost appears to be experiencing, we do not know the current state of our partnership with ZXHost. We have sent an inquiry into the status of the partnership, and will have more information by mid-January. In the meantime, we strongly advise anyone with a ZXHost FreeVPS to back out their important data to a secure location as a precaution.

We hope this partnership continues, but felt our valued members should know about the lack of communication.

Hoping everyone has a happy and prosperous new year,
The staff at FreeVPS Directory and Discussion
Giveaway Manager, FreeVPS Directory and Discussion

Also a big fan of Anime, see my poor taste here.
#2
We would if we could. But some of us don't even have accounts anymore. Not to mention VPSs to back up. I'm guessing that this applies only to those that still have access. Out of curiosity, Is there anyone left?
#3
@SLC I still have access to one on mine. Tho my other one is deleted from the account.
#4
Thats one of the best sponsors Freevps.us have. I really hope they will recover and keep the sponsorship.
#5
@Turbo

Officially, I think they're leaving the low-end market, as shown when he says, "Sadly due to many circumstances we willl be unable to continue the operation and running of the LET Specials and that area of our business."

It's not unlikely that ZXHost will no longer have the resources to continue the sponsorship.

Email:
Spoiler: show
Hello Andrew,

Sadly due to many circumstances we willl be unable to continue the operation and running of the LET Specials and that area of our business.

After our CEPH Cluster failure are orginal intention was to EOL the plan due to the thin profit margin / time required to bring all services back online,
however due to demand from clients we worked to get as many client's back online @ Hetzner on our orginal setups.

However due to still ongoing PayPal Dispute's, and the extreme high support load off the back of this product it is something we will not be able to continue for an extended period of time while still making a profit to operate from.


Therefore the following decision has been taken.

All services will continue to operate till 20th January 2018, please make sure all your data is backed up externally (Please make sure you have cancelled any PayPal subscriptions)
Pro-Rota refunds will be sent to ALL customers who have paid past 20th January 2018 (this will take some time as will be done as and when the resource to refund is avaliable so please do bare with me)


Again I apologise, but at this point I want to provide notification to allow time for users to make a seamless change to another provider, a hard decision to be made specially after the amount of time I have poured into this over the past month.

For resources and prices around the same as your LET Special I would advise to look @ https://www.time4vps.eu/storage-servers/#quarterly as the next best alterntive.

If you have any questions or anything we can help with please do let me know, however due to the high expected ticket load please expect a delayed response.

Thanks,
Ashley
"That but this blow
Might be the be-all and the end-all here,
But here, upon this bank and shoal of time,
We'ld jump the life to come."

-- William Shakespeare

Rest in peace, FreeVPS. The forum will be sorely missed.

My website } { GitHub } { Contact me: andrew@andrew-hong.me }

#6
Might just be me, but ZXPlay's website isn't loading for me at all
Thank you FuzzyHosts and FreeVPS for my VPS 2! rip fuzzyhosts Sad

#7
The ZXPlay/ZXHost website is located on a different server than the billing site. The days before it went down it was locked anyway (Message like "Orders are currently supsended - Billing: <address>") and one of the reasons actually is that due to the issues that ZX currently has they're forced to take out a lot of products/update the page. Maybe a bit unfortune but they seem to want to join this event with their long due major update for the site. So their main site will probably stay offline for a while.

The billing panel is still available at https://billing.zxhost.co.uk/ with new orders being currently suspended however.
#8
(2018-01-03, 3:46:11 pm)Slothia Wrote:  Might just be me, but ZXPlay's website isn't loading for me at all

It's not just you, I can't seem to open up the page either, I wonder what's happening over at ZXPlay, I hope they're not just vanishing out of no where, would be a disappointment.
Thank you HostUS for VPS 16!

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#9
We have received an update: https://freevps.us/thread-21730.html
Giveaway Manager, FreeVPS Directory and Discussion

Also a big fan of Anime, see my poor taste here.




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